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|  | |  | | | KENWOOD EXCELON DNX-6980 6.1" DOUBLE DIN DVD MONITOR WITH NAVIGATION AND BLUETOOTH | | | | | SKU:
KENWOOD EXCELON DNX-6980 | | Availability:
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| | Product Details | | Product Weight: | 10.0 pounds | | Package Length: | 11.9 inches | | Package Width: | 10.2 inches | | Package Height: | 7.6 inches | | Package Weight: | 6.5 pounds | | Average Customer Rating: | based on 9 reviews |
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| | Features | 6.1" FULLY MOTORIZED DOUBLE DIN AM/FM/CD/MP3/DVD MONITORGARMIN GPS NAVIGATION | BLUETOOTHUSB INPUT | AUX INPUTREAR CAMERA INPUT | TOUCHSCREENREMOTE CONTROL | MANUFACTURE WARRANTY!
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| | Customer Reviews | Average Customer Review: ( 9 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
10 of 10 found the following review helpful:
Receiver lags and freezes Apr 10, 2011
By Hotpot I just got it on my new car. The system freezes and lags. It is slow. It restarts all the time, and all around, it is just bad. I can't input 4 addresses into the GPS address book at one time. Once I do, it freezes and reboots. When I start my car, the map loads forever. And I have to restart the NAV to get it working. I went back to the dealer and tested the demo. The demo did the same thing. Model DNX9980HD performed well without these problems. I hope Kenwood has a software fix soon. Otherwise, I will have to go with another brand.
UPDATE - got an unofficial software fix and it seem to have resolved the issues. overall the receiver is a bit slow. a faster processor would be nice. love the garmin gps software. traffic works well when driving in la. bluetooth works great and everything else function as it should. bumping it up to 4 stars from previous 2 stars.
5 of 5 found the following review helpful:
not recommended Jun 14, 2011
By Andrew K. Putnam Just got the dnx6980 about a month ago for my jeep. I would strongly suggest looking for a different unit. the system lags horrible, when it isn't locking up or restarting. The GPS has to recalculate routes every time you turn it on (which takes about 3 minutes)- clearly the processor is weak and can't be upgraded. they claim to have a software update out, but I can't locate it (Kenwood's website is not helpful, it directs you to garmin- which doesn't list the unit)
sound is ok, though less powerful than the factory unit.
ipod connection (hardwire) takes a minute to "read the ipod" each time you start up (and it has to launch the garmin).
overall, I'd give it an F- would take it back if I could.
4 of 4 found the following review helpful:
Very slow and crashes while navigating Jun 22, 2011
By Charles T. Howard
"Taylor"
I cannot believe Kenwood released this head unit with the current hardware\firmware. It is very, very slow to respond to touch input. Selecting a track from a CD can take up to 5 seconds, and the system takes about 2-3 minutes to re-route a missed turn during navigation. Additionally, the unit has crashed twice on my while navigating. I used to be a big fan of Kenwood head units, but this unit's lack of performance and stability issues has really turned me off to the brand. For a product with a > $1000.00 MSRP, it is an insult that Kenwood released it to the market as-is.
1 of 1 found the following review helpful:
Great system Nov 08, 2011
By S. Selby I had this receiver installed at a custom shop and they did a bang up job.
Lets start with the pros
Pros
Easy to use
Has a knob for the volume
Bright screen
Easy to see large lettering
Very customizable my truck is white so i can use white lightning :)
Uses Garmin for the Nav system (very accurate)
You can connect a Hardrive with mp3s and mp4s on it and the system reads them :) i have a 750GB passport that works great
Now the cons
Cons
System is kinda slow (make sure to do the system upgrade its available on the website)
Cant customize the icons on the home screen.
Cant remove the Siruis and XM from home screen.
3 of 4 found the following review helpful:
Like others, severely disappointed!! Nov 01, 2011
By Jason Hughes
"Jason"
NOTE: I have updated this review. After working with Kenwood and installing a newer firmware they released, I'm pleased with the DNX-6980. Here is what I went through however:
I purchased this unit from a local retail store, not from Amazon.com. I usually purchase things on Amazon after reading reviews and feedback...of course the one time I splurge and buy retail, I am completely disappointed.
Here is a request I have sent to Kenwood on 11/1/2011. I will update this feedback once I get a response from them:
I purchased a Kenwood DNX-6980 from Car Toys and I was expecting a top quality product from a name such as Kenwood (not to mention the Excelon line). However, I have to say that we are severely disappointed with the product that we have received. Below you will find the items that we are having issues with. I would like to know if there are any plans to address these issues or if Kenwood has any suggestions how to improve this product we now own. The unit is running on v.1.6 firmware and is installed in a 2009 Toyota Matrix.
1. Extremely unhappy with the performance of the system overall, very slow to respond. What is the point of fancy scrolling and graphics if it makes the unit so slow that it is almost unusable?
2. Pandora loses connection to iPhone (Updated to iOS5 and problem still exists).
3. Unit overheats and crashes after being in use for 2+ hours
4. Drops Bluetooth connection to phone from time to time
5. Ads show up on map once you enter a destination. I understand that "NAVTEQ traffic is subsidized by unobtrusive pop-up advertising there is no subscription fees". However, the ads we are experiencing are VERY obtrusive and you must touch the ad and go back to the navigation screen to remove them. This is very distractive when driving and is a safety risk. I would like to know if these can be turned off or if NAVTEQ can be turned off/removed so ad are not required.
I understand that complex units such as these can have bugs and issues. I would like to be assured that they will be addressed or I would like to receive a product that does not have these issues. If Kenwood does not have a product in their lineup with improved performance, reliability, fewer bugs, and no advertisements - I need Car Toys or Kenwood to honor a refund of my money because I have not received a product anywhere near acceptable by any of today's standards. The navigation system in my 6 year old Acura TL performs 5x better than the 2011 DNX-6980!
Thank you for your time.
See all 9 customer reviews on Amazon.com
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